Tuesday, November 17, 2009

Westell 327W Hard Reset (Verizon)

I was at the friend's house. They have this wireless router/modem model Westell 327W. It was behaving badly with the connection being up and down constantly. Of course, they forgot their admin username and password. We needed to do a hard reset on it.
Hard reset is done by pressing the reset button and holding it for long time pressed (like a minute or two as said by Verizon support). It actually did reset after around 30 seconds. The admin username password was reset to admin/password pair.

To check this you connect via cable to it and go to http://192.168.1.1 address. There you can set new admin username and password, which is desirable as you do not want anyone else to access your router via wireless connection. Another thing to set is your wireless security (such as SSID name and WEP password).

In this particular situation, The connection to Internet did not work. The Verizon page would be showing up saying offering option "reconnect after resetting modem". That required Verizon online username and password.

Alternative, path to enable this was to got the address:
http://192.168.1.1/verizon/redirect.htm
and click on disable button. After that, the Internet connection was allowed.

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